Fuel Safety Practices For Homes And Businesses.

Learn how to recognize warning signs, prepare for safe deliveries, care for fuel equipment, and respond during a potential emergency.

Know The Warning Signs Before A Fuel Emergency Happens.

Safety is a shared responsibility. Property owners, occupants, employees, contractors, and visitors should understand applicable emergency procedures and avoid interfering with fuel equipment.

Know The Warning Signs

Treat gas odors, hissing sounds, visible leaks, spills, damaged equipment, and carbon monoxide alarms seriously.

Avoid Do-It-Yourself Repairs

Fuel tanks, lines, valves, regulators, connectors, appliances, and dispensing equipment require qualified service.

Keep Equipment Accessible

Maintain clear access to tanks, fill connections, vents, shutoffs, and delivery routes.

Prepare For Emergencies

Make sure household members, employees, and site personnel know when to evacuate and whom to call.

Follow Applicable Requirements

Manufacturer instructions, codes, regulations, and site-specific plans always take priority over general guidance.

Report Safety Concerns Promptly

Contact Stuck Energy when you notice damaged equipment, unusual operation, access problems, or other non-emergency safety concerns.

Recognize Signs Of A Propane Or Gas Leak And Act Quickly.

Learn how to recognize a possible propane or gas leak, avoid ignition sources, leave the affected area, and report the emergency from a safe location.

Recognize The Propane Odor

Propane is odorized to smell similar to rotten eggs, a skunk’s spray, or sulfur. Treat any unexpected gas odor as a possible leak.

Listen For Hissing Sounds

Hissing or whistling near a propane tank, line, valve, connector, regulator, or appliance may indicate escaping gas.

Avoid Flames And Sparks

Do not operate lights, appliances, electrical switches, phones, or vehicles near the affected area. Extinguish smoking materials and open flames only if it is immediately safe.

Leave The Area Immediately

Move everyone away from the building, tank, equipment, or suspected leak. Do not remain nearby or attempt to locate the source.

Call From A Safe Location

Call 911 and Stuck Energy only after you have moved a safe distance away from the building, equipment, tank, or suspected leak.

Wait For Clearance

Do not return to the affected area or use propane equipment until emergency responders or a qualified professional confirms that it is safe.

Know What To Do When A Liquid Fuel Leak Or Spill Occurs.

Learn how to recognize leaks involving heating oil, diesel, gasoline, or kerosene and take the appropriate steps to protect people, property, and the surrounding environment.

Recognize The Warning Signs

Strong fuel odors, puddles, stains, damaged equipment, or an unexpected drop in your tank level may indicate a liquid fuel leak.

Keep Ignition Sources Away

Keep people, vehicles, smoking materials, open flames, sparks, and other ignition sources away from the affected area.

Do Not Touch The Fuel

Do not walk through, touch, or attempt to clean up a significant spill unless you are properly trained and equipped.

Protect The Environment

Never wash or direct spilled fuel into soil, storm drains, sewers, wells, streams, or other waterways.

Report The Spill Promptly

Contact Stuck Energy promptly. Call 911 from a safe location when a spill is active, significant, or creates an immediate danger.

Follow Emergency Instructions

Keep everyone away from the affected area and follow instructions from emergency responders, Stuck Energy, and applicable environmental authorities.

Prepare Your Property For A Safe And Accessible Fuel Delivery.

Preparing your property helps protect people, equipment, and the delivery team while allowing your fuel delivery to be completed safely and without unnecessary delays.

Clear The Delivery Route

Remove vehicles, equipment, trailers, debris, low-hanging branches, and other obstacles from the driveway and delivery path.

Address Snow And Ice

Plow, shovel, sand, or treat the driveway and walking path so the driver can safely reach the tank or fill connection.

Unlock Gates And Access Points

Open necessary gates and provide Stuck Energy with current access codes or property instructions before the expected delivery.

Secure Pets And Animals

Keep pets, livestock, and other animals safely away from the driver, delivery truck, hose, tank, and fill area.

Identify The Correct Tank

Clearly mark the correct tank, fill pipe, or delivery point, especially when snow, vegetation, or multiple tanks make it difficult to identify.

Report Property Changes

Tell Stuck Energy about construction, driveway changes, new gates, access restrictions, underground hazards, or other conditions that could affect delivery.

Steps To Prevent Fuel-System Problems And Prepare For Emergencies.

Prevention is key to fuel-system safety. Take proactive steps to reduce risks, identify potential concerns early, and be prepared to respond appropriately in an emergency.

Replace Aging Tanks

Have aging or deteriorating tanks professionally evaluated and replace them when recommended. Do not wait for a tank to leak before taking action.

Monitor Fuel Levels

Check your gauge regularly and order fuel before the tank becomes critically low. Will-Call customers should generally order near 30% capacity.

Check Equipment Visually

Watch for corrosion, stains, dents, leaning, damaged supports, loose connections, blocked vents, or other visible changes.

Stay Alert To Changes

Never ignore unusual odors, sounds, fuel consumption, gauge readings, or changes in how your fuel-burning equipment operates.

Keep Numbers Accessible

Keep contact information for 911, Stuck Energy, and applicable local responders where household members or employees can find it quickly.

Maintain A Safety Plan

Establish evacuation procedures, identify a safe meeting place, and make sure everyone knows how to respond to a suspected fuel emergency.

Work With A Family-Owned Company That Puts Your Safety First.

Experience dependable energy service from a local team committed to serving you with honesty, care, and personal attention.